Refund Policy

123hpco.com assures you the best quality service and solutions listed on the website www.123hpco.com.

We focus on secure and easy support for our customer’s satisfaction. We have designed our service troubleshooting software.

We strive to assure support and satisfaction in all aspects of our service. If the service is not up to your expectation, you can approach us @1-844-687-6686 or drop a mail to billing@123hpco.com. We offer an instant solution and replacement of services within 24 hours from the complaint time.

One Time Fix

The customers who avail one-time fix from 123hpco.com are eligible for refund when the issue remains unresolved. Remember that one-time fix service is valid for 48 hours after the issue fixed. You can reach 123hpco.com @ 1-844-687-6686 or write a mail to billing@123hpco.com within 48 hours. We assure an instant solution when the issue stays unfixed. The refund money will be credited to the user account in 7-10 business days once the Refund Request has accepted.

Subscription Services

Refund is available for the customers who got a subscription from our 123hpco.com They can terminate the service within 30 days if they want to unsubscribe. We will consider the refunds which have applied after 30 days under the Pro-rata basis for the services.

Go through our return policy before making any transaction for the Product and Services. Read the detailed description of 123hpco.com and services offered by our website www.123hpco.com. If you are buying any product or service, it means that you have viewed and agreed to the services of choice and quality. We will consider the refund or return request only applied by the buyer within 30 days from the purchase date.

You need to mention the reason for a refund while sending the refund request. After analyzing the request, we will send the reply. If the user is not satisfied with the service, we consider that product or service is defective. We will accept the request and process it. The refund money will be sent to the user bank account or credit card or pay pal account. Under certain circumstances, we may process the refund through other modes. The customer can expect the refund amount within 7-10 business days from the day of acceptance of Refund request.

For the refunds after 30 days

The user should return the catalogs and mail license to us without any damage or modification. While returning the product, you should pack it in the original packaging and documentation to approve the refund. The customer should ensure the undamaged return.

Kindly send your return/refund requests to billing@123hpco.com

Disclaimer

123hpco.com has the full right for arbitration with the customer during refund under the software delivered, provided resolution, services realized and used by the customer. Under the contract, the customer should pay the company for all services used. We reserve the right to reach the customer or any Authority for resolution if the customer reaches the bank or any other third party for refunds.