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HP Common Ink Cartridge Issues

One stop solution for HP Printer Ink Cartridge Issues

Are you stuck with HP ink cartridge issues? Here are the tips and solutions for the typical issues endured by users. One can get 123 hp com setup issues stating cartridge problem, ink cartridge failure, or incompatible ink cartridge. It is better to take precautions that suffering from the issues. Ensure that you are using the following steps for hassle-free working. The usual step used for fixing this issue is refitting the ink cartridge inside the slots. Make sure that you are using the setup ink cartridges during the initial setup of the printer.

Ink Cartridge Issues

Use genuine HP ink cartridges

Use genuine HP ink cartridges

Depending on 123.hp.com/setup printer model, you need to choose the genuine ink cartridges. If it is the first-time setup, use hp ink cartridges that you got from the printer package.

Check estimated ink levels

Check estimated ink levels

Click hp 123 Printer from the control panel to expand the Tools option. From the expanded option, select Printer/Supply Levels. The above step will display the estimated ink levels.

Refilled ink cartridges

Refilled ink cartridges

HP offers an option for its users to refill the ink cartridge once depleted. Only, original ink cartridges have the capacity of refilling. But, using the original cartridges is the best choice over refilled ink cartridges.

  • HP printer may not recognize the installed ink cartridge if it has protective strips on it while installing it. Hard reset can help 123.hp.com/setup printer to recognize the cartridge. Remove the cartridge from the slot and inspect it thoroughly before refitting it in the slots. Check the electrical contacts and clean it if it has any residues. After the cleaning process, insert the ink cartridges. Now, it will work if not contact us.
  • Yes, you can override the HP printer cartridge empty. Some of the printer models show the falsified cartridge issue. Sometimes, you will still get the printouts. Review the dialogue box of hp.com/123 printer as if it shows empty or low ink cartridge. Click on the Don’t Show This Again option to stop the error message. You can bypass the low print error message by clicking OK or the center button.
  • HP user can refill the ink cartridge once it is over. But the results may vary, and we cannot guarantee the working of the ink cartridge. Most of the ink cartridge tested after refilling failed to perform. It has a reliability problem when refilled. When compared to HP original ink cartridges, refilled ink cartridges are low in performance.
  • The full reset of 123.hp.com printer will help to reset the ink cartridge after refilling. Unplug the printer after removing the cartridge from the respective slots. Press and sustain the printer’s power button for one minute to release the static power or residue. Plug in the power cord and fit the ink cartridge in the printer carriage.
  • Yes, you can install two black ink cartridges. If your printer uses two different types of black inks, you can install two black cartridges. But, do not install the black ink cartridge in the place of color ink cartridge slot. It will make the printer to malfunction. Make sure that your 123.hp/setup printer supports two-ink cartridge mode.
  • Yes, HP Instant Ink includes color printing along with black and white. HP Instant Ink offers four different subscriptions for users. The user needs to select the type of pack they want. Every page that you print using HP Instant Ink is countable. Once you have signed in to the HP Instant Ink, HP monitors page count, ink levels, document type, and device type.
  • The ink cartridge protection feature helps to protect against cartridge counterfeiting. Search the Start button and find your connected 123.hp.com/setup Printer. Click the Estimated Ink Levels and select HP Toolbox properties. Choose the Cartridge protection tab followed by clicking on Disable HP Cartridge Protection. Save the preferences selected with the Save Setting option. You should refit the ink cartridge if the cartridge has not placed correctly.
  • You need to follow the same steps for installing the refilled ink cartridges. But, try to avoid usage of refilled ink cartridge in the HP Printer. 70% of the refilled ink cartridges result in failure. It is good for the printer hardware and performance if you to install genuine toner cartridge. It will keep your printer away from unnecessary ink cartridge issues.
  • It is a pop-up message that you should deactivate. You need to deactivate the scan feature on the printer to stop this message. For that, double-click on the home screen. From the new screen, choose ‘Manage scan to computer’ option. Remove the check mark for Automatically Start Scan to Computer option. Finally, click on the Disable option.
  • The printer shows the ‘toner is not compatible’ error message due to the following issues. The common reasons are damaged contacts, internal memory reset, or protective strips. If the printer has incompatible or other brand ink cartridges, it will show the message to remove it. It will not let you insert the counterfeit or non-HP ink cartridges. Changing or repositioning the ink cartridge will resolve this issue.
  • When you try to insert non-HP ink or toner cartridges, the screen shows the error message. Low or empty ink in the cartridge tends to show this error message on 123 hp com setup printer. Assessing the ink level is the needful step. If the ink is full, check if the latches have closed well. Check the communication between the electrical contacts of the cartridges.
  • Try closing the error message related to the ink cartridge on the computer or printer control panel. Then, replace the right ink cartridge in the place. If you try to print with the depleted ink cartridge, it will damage the printer parts. Don’t swap the ink cartridges while replacing. Place the color cartridges in the color slots and black cartridges in the black slots.
  • HP Cartridges locked or Cartridge Protection enabled error may create discomfort while printing. To get rid of this error message, go to the Devices and Printers option. Expand the Settings page from 123.hp.com/setup Printer. Select the Estimated Ink Levels which will open the HP Toolbox. If you see the Cartridge Protection, expand it to click on Disable HP Cartridge Protection. Save the changes before closing the tab.
  • When the ink slot is empty or having damaged ink cartridges, it will show this message. Verify the ink slot to confirm the correct placing of the ink cartridges. Unveil the cover of the printer and take out the ink cartridge. If the ink is full, insert the same ink cartridge in the printer. If the ink is not sufficient, you need a replacement cartridge.